Genesis Digital Factory uses multi-agent workflows in its own daily operations. Each agent has one role and its own tools, and nothing is published, sent or changed without a person's approval. We build the same model for our clients, adapted to their tools and rules.
Agentic AI is software that receives a goal, plans the steps and uses your tools to complete it, instead of only answering a question. In a multi-agent system, several specialised agents share the work, pass tasks to each other and ask a person to approve sensitive actions. The process runs on its own, under your rules.
AI integration adds AI features to the tools you already use. Agentic AI goes one step further: it executes the whole process. If you need the first, see our AI integration service.
Teams of specialised agents, each with one role, its own tools and clear permissions, coordinated to deliver a complete result.
AI-powered processes that read documents, request approvals, route requests and produce reports without manual follow-up.
Voice agents that answer and place calls, qualify leads, book appointments and handle first-level support, by phone or on your website, in English, French, Arabic and 100+ other languages.
A free 30-minute strategy call to review your workflows, discuss the potential return and outline an implementation roadmap.
Invoices, contracts, forms and emails read, checked and filed in the right system.
Requests prepared with the right information, sent to the right person, with reminders until a decision is made.
Leads, tickets and requests sorted by topic, urgency and value, then assigned to the right team.
Data gathered from your tools and turned into weekly reports and alerts in plain language.
Common questions answered by chat or phone, day and night, with a clean handover to a person.
Inbound leads qualified, follow-ups drafted and meetings booked in your calendar.
In 30 minutes, we review one or two of your processes and identify where agents create value.
Agent roles, tools, approval rules and success metrics, validated with you before any build.
Agents connected to your email, CRM, calendar, documents and phone line, then tested on real cases.
Monitoring, accuracy checks and regular adjustments as your volume grows.
Every action with consequences, such as a payment, a message to a client or a publication, waits for a person's approval. Each agent accesses only the tools and data its job requires. Every step is logged, so you can see what an agent did, when and why. GDPR is built in from the design stage, and callers are always told they are speaking with an AI.
Book a free 30-minute callYour clients are asking about AI agents. Offer them in white label: we design, build and run the agents, you keep the client relationship and your brand. See our white-label production model.
A chatbot answers questions in a conversation. An AI agent receives a goal and acts: it uses tools, completes several steps and reports the result. A chatbot can be one of an agent's channels.
A group of AI agents that each have a specialised role, such as reading documents, checking data or writing a report, and coordinate to complete one process. Splitting the work makes each agent easier to control and improve.
A business process where AI agents handle the steps that used to need manual follow-up: collecting information, checking it, requesting approvals, routing and reporting. People keep the decisions.
Yes. Agents connect through APIs and integrations: email, CRM, calendar, shared drives, accounting and ticketing tools. When no API exists, an agent can use the web interface, which needs more testing.
They are when access is limited by role, every action is logged and sensitive actions need a person's approval. We define these rules with you before the build, in line with GDPR.
It can handle routine calls: questions, bookings, lead qualification and first-level support. Complex or sensitive calls go to your team, and callers are told they are speaking with an AI.
English, French, Arabic and more than 100 other languages. They work by phone, for inbound and outbound calls, and on your website through an embeddable widget.
A 30-minute call on one or two of your processes: where agents fit, the potential return and the next steps to implement them. No commitment.
Yes. We design, build and run the agents under your brand, and you keep the client relationship. See our white-label production model.
Book a free 30-minute strategy call. We review your processes, discuss the potential return and outline a roadmap, with no commitment.